Defective appliances pose a safety hazard in the kitchen. Risks to watch out for include defects caused by wear and tear as well as electrical design flaws. Safety defects also affect brand-name appliances—a fact that customers of Bosch, Siemens, Neff, Constructa, and Junker+Ruh are currently experiencing firsthand. These well-known brands have urged consumers to inspect their dishwashers manufactured between 1999 and 2005. Defective components in appliances from these series are causing electronic problems. A limited number of these dishwashers may overheat during operation, posing an increased fire hazard.
To be sure, customers should write down the serial number of their dishwasher. They can check whether their appliances are affected at dishcareaction.at or by calling the toll-free number 00800-19081908. If so, the manufacturers are offering to repair the machines free of charge. Experts will come directly to consumers’ homes to perform the repairs. Those who choose to purchase a new appliance will receive an immediate 20% discount on appliances from Bosch, Neff, or Siemens.
Companies Apologize for the Inconvenience
Before the appliances are repaired, experts recommend using the affected models only under supervision. BSH spokesperson Kathrin Schweder apologizes for the defect and the resulting inconvenience to users. Although the fire hazard posed by the electronic component is considered low, customers deserve absolute safety. Whether consumers visit the website or call using their customer number, technicians will resolve the issues within a few days. The recall by these brand manufacturers affects more than five million dishwashers worldwide. The companies Bosch, Siemens, Neff, Constructa, and Junker+Ruh are committed to protecting their customers. That is why they launched this extraordinary safety campaign—for worry-free consumers and sparkling cleanliness.
